VetBloom Client Service Representative Program

The VetBloom Client Service Representative Program is an excellent way to gain the knowledge and experience you'll need for a career in animal health.

Our Client Service Representative (CSR) Program prepares students for an exciting career in animal care or an administrative role in veterinary medical health care.

Program Details

The online VetBloom Veterinary Client Service Representative (CSR) Program prepares students for an exciting career in animal care or an administrative role in veterinary medical health care.

This Program is ideal for anyone interested in working in an animal hospital or clinic, humane society, boarding kennel, pet grooming center, or retail pet supply store.

This online, 4-module program consists of written materials, video lectures, quizzes, a midterm exam, and a final exam.

The fundamental, core objectives of this program include; understanding veterinary hospital office procedures, veterinary medical terminology, veterinary medical record management, preventive care, and common medications. In addition, the ability to identify a variety of dog and cat breeds, basic dog and cat handling and restraint techniques, and much more!

If you have any questions about this program information, please email va@vetbloom.com.

Program cost - $249

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Examples of what you will learn in this program:

Conduct and Professionalism in the Veterinary
Hospital Setting

Medical Terminology

The Human Animal Bond

The Veterinary Healthcare Team

Safety and OSHA Standards for Veterinary Hospitals

Inventory Control Basics

Greeting and Communicating with Clients

Office, Hospital, and Front Desk Procedures

Medical Records

Patient Documentation and Discharge

Phone Skills

Breed Identification

Basic Patient Handling and Restraint

Basic Bathing and Nail Trimming

Basic Nutrition

Wellness Testing and Vaccinations

Introduction to Pharmacology and Pharmacy
Procedures

Controlled Substance Basics

Medication Disposal

Here at VetBloom we are big fans of education… veterinary education particularly. And we have this feeling that the right combination of expertise, sound pedagogy, and cutting-edge technology can make learning a bit more effective... and fun.

Rooted in the training needs of a specialty and emergency veterinary group in New England and using industry experts, VetBloom has developed a variety of curricula, Continuing Education, and skill protocols that have, in turn, effectively contributed to the growth of a wide audience of veterinary professionals. Our authors and subject matter experts are industry-renowned professionals who not only practice their trades, but formally teach outside of their practices as well.

The courses on VetBloom are built by a team with a passion for teaching, and we hope that shines through. We have intentionally built our content around a larger scope and sequence that synthesizes Bloom’s taxonomy, a gradual release of learner responsibility, and scaffolding that allows learners to build upon their prior knowledge.